880 – Dispute Notification
Notifies the merchant about disputes to transaction.
880 Notification Data description
apiUser
YES (1)
YES
Character max 50.
The API user assigned by the Gateway to the merchant. Can be obtained from the website inside your merchant account.
apiPassword
YES (2)
YES
Character max 50.
The API password assigned by Gateway to the merchant. Can be obtained from the website inside your merchant account.
apiCmd
YES (3)
YES
880
3 digit numeric transaction code must be 880
gatetransid
YES (4)
YES
Character max 50.
Unique gateway internal transaction id.
transref
YES
Character max 50.
Unique gateway internal transaction reference.
merchanttransid
YES
Character max 50.
Unique merchant transaction id received in the request.
status
Yes (5)
YES
Character
CHARGEBACK: transaction was reported as chargeback. FRAUD: transaction was reported as TC-40 Fraud ALERT: transaction was reported as a fraud by issuer through independent system COPYREQUEST: Issuing Bank requested some details about the transaction and proof of product delivery or service provide.
amount
YES
Character exactly 3
3-letter code of currency, example: USD, EUR
disputeDate
YES
YYYY-MM-DD HH:MM:SS
Date of the dispute
ARN
NO
Character max 256.
Acquirer reference number. Required for dispute procedure
reasonCode
COND
Character no limit
Code of chargeback’s reason
reasonText
COND
Character max 256.
Description of chargeback’s reason
merchantspecific1
YES
Character max 200.
Merchant specific data for merchant use only. Data sent is the same as was sent in the 700 transaction.
merchantspecific2
YES
Character max 200.
Merchant specific data for merchant use only. Data sent is the same as was sent in the 700 transaction.
merchantspecific3
YES
Character max 200.
Merchant specific data for merchant use only. Data sent is the same as was sent in the 700 transaction.
merchantspecific4
YES
Character max 200.
Merchant specific data for merchant use only. Data sent is the same as was sent in the 700 transaction.
merchantspecific5
YES
Character max 200.
Merchant specific data for merchant use only. Data sent is the same as was sent in the 700 transaction.
time
YES
Character 25.
Date and time of notification generation in ISO 8601 format, example: 2015-11-07T15:04:42+00:00
checksum
YES
Character 36
SHA-1 calculated using the fields specified by the transaction plus the API key assigned by GPN DATA to the merchant. This field must be calculated using the fields marked as “Include in checksum” plus the API key at the end.
880 Notification Sample
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