> For the complete documentation index, see [llms.txt](https://developer.convergegate.com/legacy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.convergegate.com/legacy/wallet-api/errors/decline-errors-code-list.md).

# Decline errors code list

| Decline Code        | Description                                              |
| ------------------- | -------------------------------------------------------- |
| customer\_mismatch  | Redeem requestor data mismatch with voucher holder data. |
| account\_duplicated | Duplicate voucher holder account same redeem account.    |
| account\_restricted | Account is disabled.                                     |
| country\_restricted | Country not permitted by voucher acceptor shop.          |